CLICK HERE for latest COVID-19 information as it relates to the City of Fayetteville

The City of Fayetteville is in frequent communication with our partners at the Cumberland County Department of Public Health and health officials at local, state, and federal agencies who are monitoring the situation and providing guidance on how to respond to COVID-19. Our top priority is to maintain essential services for our community while protecting the health and safety of our residents and employees. MORE INFO

Contact the City via Phone/Web

Online and Phone Access to City Services

Mayor, Council and City Clerk

Parks and Recreation

Citizens can interact with FCPR without visiting a facility in the following manners:

  • CLICK HERE to register online
  • Phone reservations for facilities CLICK HERE for a directory of facilities. Please contact the facility of choice directly.
  • Phone registrations for programs or sports CLICK HERE for a directory of facilities. Please contact the facility of choice directly.
  • Phone reservations for facility, shelter, ballfield use (rentals) (910-433-1547)
  • General Information requests (910-433-1547)
  • Email (

Development Services

Police Department

Please handle any police-related business over the phone/internet if possible.

Fire Department
Human Relations

The Department serves the greater Fayetteville and Cumberland County Community in many ways. One of those ways involves responding to requests for assistance. In listening to residents’ concerns, department personnel will determine whether the issue falls within the purview of the Department. If the issue is jurisdictional to the Department, appointments are made with staff who will investigate allegations of discrimination. Concerns that are outside of the Department’s jurisdiction are routed to the appropriate agencies at the local, state, or federal level.

For any Human Relations related issues or concerns, please call (910) 433-1696 or email the department at

FAST (Transit)
  • Bus Route Information (910) 433-1747
  • ADA/FASTTRAC! (reservations, applications, Where’s My Ride)  (910) 433-1232
  • Rider/TransLoc app or  – real-time bus information
  • Purchase bus passes:
  • CarlieCs, TokenTransit app (FSU,FTCC, Methodist students)
  • Call (910) 433-1288

Economic and Community Development


Engineering (to include Construction Management) 


Traffic Services:

Street Maintenance:
  • (910) 433-1329 (Call Center)
  • (910) 433-1798 (Street Maintenance Direct Line)
  • Fay Fix It
    • Pothole Patching
    • Cracked Asphalt
    • Pavement Markings
    • Sidewalk repair
  • Visit and click on street maintenance

Solid Waste:

Real Estate: